FAQ

1. Do you offer Cash on Delivery?

Yes, we offer COD across India. You can also pay using UPI, cards, and netbanking.

2. What is the delivery time?

We deliver within 3–5 days across India. Remote locations may take an extra day.

3. Do you charge for shipping?

No. We provide free shipping pan India on all orders.

4. How do I track my order?

After your order is shipped, you will receive a tracking link via SMS/email. You can check real-time updates anytime.

5. What is your return policy?

We accept returns only for defective or wrong products within 3 days of delivery.
A mandatory unboxing video is required for approval.

6. Do you allow exchanges?

Yes. Exchanges are allowed only if you received the wrong product.
Unboxing video is required.

7. When will I receive my refund?

Once the return is approved, refunds are sent to the original payment method.
This takes 8–15 business days to reflect in your account.

8. Can I cancel my order?

You can cancel before the order is shipped. Once shipped, cancellation is not possible.

9. Are your products good quality?

Yes. We stock top-quality, hand-checked products and introduce new collections every week.

10. What if I receive a damaged product?

Record an unboxing video and contact us. We will resolve it quickly with a return or exchange.

11. How do I contact customer support?

Call/WhatsApp: 9427210380
Email: alpeshvanjara002@gmail.com

12. Do you launch new products regularly?

Yes. We add new trending drops every week and run flash sales frequently.